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ZYLE Privacy Policy

Last Updated: April 3, 2026

1. Introduction

Welcome to ZYLE. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

2. Information We Collect

To provide you with a premium shopping experience, we collect the following:

• Identity Data: Name, username, or similar identifier.

• Contact Data: Billing address, delivery address, email address, and telephone numbers.

• Transaction Data: Details about payments and products you have  purchased from us.

3. How We Use Your Data

We use your information strictly for business necessity, including:

• Order Fulfillment: Processing payments and delivering your sneakers.

• Customer Support: Communicating with you via email or WhatsApp regarding your order

4. Data Sharing and Third Parties

We do not sell your data. We only share information with trusted partners necessary to run our store:

• Logistics Partners: To deliver your orders to your doorstep.

• Payment Gateways: To securely process your transactions.

• Technical Service Providers: Such as our hosting and eCommerce platform (Odoo).

5. Your Rights

Under the DPDP Act 2023, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Correction: Ask us to update or fix inaccurate information.

• Right to Erasure: Request that we delete your data when it is no longer needed for the transaction.

• Right to Withdraw Consent: You can opt out of marketing communications at any time.

6. Data Security

We implement industry-standard security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

7. Cookies

Our website uses cookies to enhance your browsing experience, such as remembering your cart items. You can set your browser to refuse cookies, but some parts of the store may not function properly.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Grievance Officer at:

Email: zylekerala@gmail.com

Address: ZYLE Tholicode Nedumangad Trivandrum PO 695541